Meet & Assist Service: Deluxe vs Premium—Which Service Suits You Best?
Arrival Meet & Greet Services
| Key Service Features | Deluxe | Premium |
|---|---|---|
| Personalized Meet and Greet Service | ✓ | ✓ |
| Assistance with Immigration Formalities | ✓ | ✓ |
| Escort to Luggage Carousel area for baggage retrieval | ✓ | – |
| Escort to Airport Exit | ✓ | ✓ |
| Assistance with Hand Baggage | – | ✓ |
| Assistance with Luggage Collection and Handling | – | ✓ |
| Escort and Assistance to Car Park | – | ✓ |
Departure Meet & Greet Services
| Key Service Features | Deluxe | Premium |
|---|---|---|
| Personalized Meet and Greet at Departure Meeting Point | ✓ | ✓ |
| Assistance with Check-in Formalities | ✓ | ✓ |
| Assistance with Immigration and Security Check Points | ✓ | ✓ |
| Escort to Boarding Gate or Preferred Drop-off Point | ✓ | – |
| Porterage Service from Drop-off Point to Boarding Gate | – | ✓ |
| Access to Dedicated Departure Lounge | – | ✓ |
| Escort from Lounge to Boarding Gate (T1 & T3) | – | ✓ |
Transit Meet & Greet Services
| Key Service Features | Deluxe | Premium |
|---|---|---|
| Personalized Meet and Greet at Arrival Gate | ✓ | ✓ |
| Assistance with Boarding Pass Collection (if necessary) | ✓ | ✓ |
| Assistance with Luggage Transfers (if necessary) | ✓ | ✓ |
| Luggage Transfers handled by DNATA (charges may apply) | ✓ | ✓ |
| Escort to Boarding Gate or Preferred Drop-off Point | ✓ | – |
| Access to Ahlan Lounge at Departures (if booked) | – | ✓ |
| Escort from Lounge to Boarding Gate (T1 & T3) | – | ✓ |